Shipping & Refunds

Note: In a world of fast production and insanely fast shipping, I would like to gently remind you I am a one woman operation. Below are realistic processing and shipping timelines. If you have an urgent order, please don't hesitate to reach out to see if we can work something out! 

Processing Time
All polymer clay jewelry is made to order to minimize waste so will take 3-5 business days to create. Many of the metal jewelry pieces will be ready to ship. 

Orders are shipped via USPS First Class within 5 business days after the pieces have been made and payment has been processed. All U.S. orders will come with a postal tracking number. Heritage & Bloom 
will not be responsible for lost, stolen, or damaged packages.

International shipping will vary depending on location. All duties and taxes will be the buyer's responsibility.

Refunds & Exchanges 
All items are non-refundable. Due to the nature of my items, please select carefully and read through the product description before purchasing. If needed, please reach out for further questions about colors, materials, fit, etc.

If you are unhappy with your order, please notify me within 7 business days after receiving your order and I will work with you to ensure a fair exchange. All exchange shipping and packaging will be the buyer's responsibility.